Privacy Policy

Joseph Korban, operating MOVE from Lebanon, is responsible for the personal information collected through this website. Contact: josephkorban@movepersonaltrainer.com, +961 81 131190.

• Account details: your name, email, optional phone number and password. Passwords are stored only in hashed form; we cannot see them.
• Health and intake information: your answers to the health screening (for example heart conditions, chest pain, dizziness, joint problems, medications), allergies, past injuries and surgeries, chronic conditions, family medical history, lifestyle habits, height and weight, goals, address and emergency contact.
• Assessment and training data: your assessment answers, measurements your coach records, your training plans and the progress you log.
• Messages and sessions: messages you exchange with your coach, including photos, videos and files you send, chat during calls, and your session bookings. Attachments are kept in private storage and can only be opened by you and your coach. Video and voice calls are not recorded.
• Payments: a record of what you bought and when. Card payments are handled by Stripe; we never see or store your card number.
• Technical data: a login cookie that keeps you signed in, and, if you turn them on, the details your browser needs to send you notifications. We also count page visits with Vercel Web Analytics, which does not use cookies or identify you personally.
• Activity status: while you are logged in, we record when you last had the site open, so your coach can see whether you are online and when you were last active. It is visible only to your coach.

• To check it is safe for you to train and to adapt training around injuries or conditions.
• To build, deliver and adjust your training plans.
• To run your account, bookings, calls and messages with your coach.
• To take payments and send receipts, booking confirmations and reminders.

We collect health information only because you give it to us to receive coaching, and we use it only for that. By completing the intake and assessment you consent to this use. You can withdraw consent at any time by contacting us, but we may then be unable to coach you safely.

We are a fitness service, not a medical provider. Nothing on this site is a diagnosis or medical treatment.

We do not sell your information or share it for advertising. We use a small number of service providers to run the site:

• Hosting and database: Vercel and Neon store and serve the site and its data.
• Payments: Stripe processes card payments.
• Email: an email provider delivers account emails and receipts.
• AI-assisted plans: when a plan is drafted with AI help, your assessment answers (such as goals, training history, equipment and injury details) are sent to Anthropic's Claude service to generate a draft. Your name and email are not included, and your coach reviews the plan before you receive it.

We may also disclose information if the law requires it.

Our hosting, database, payment and AI providers run on servers in the United States, so your information, including your health information, is stored and processed there, outside Lebanon. These providers protect data with encryption and security controls and only process it to provide their service to us. By creating an account you agree to this transfer. If you do not agree, please do not sign up, and contact us with any questions.

We keep your information while your account is open. If you ask us to delete your account, we delete your personal and health information, except payment records we must keep for accounting or legal reasons.

You can ask to see, correct, download or delete your information, or withdraw your consent, by emailing josephkorban@movepersonaltrainer.com. We will respond within 30 days.

Data is sent over encrypted connections, passwords are hashed, and access to client information is limited to your coach. No system is completely secure, so please use a strong password and keep it private.

This service is for adults aged 18 and over. We do not knowingly collect information from children.

If we change this policy we will update the date above and, for significant changes, let you know by email. Questions? Email josephkorban@movepersonaltrainer.com. See also our Terms of Service.